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Old 04-09-2008, 02:40 AM
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Arrow Ichigeki Online Store Experiences
Im thinking of purchasing one of the Ichigeki heavyweight dogis from the Global Ichigeki shop and having it sent to Australia. Can anyone tell me a rough turn-around time from placing their order to receiving it, and weather they have had a positive or negative experience when dealing with them?

Osu

Ant.
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Old 04-09-2008, 05:11 AM
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Hi Ant,

Had no issues, very smooth transaction. The merchandise arrived within a couple of days using EMS delivery (to South Korea), I'd say the total trasaction turnaround time was a week.

Osu
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Old 04-09-2008, 07:55 AM
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very good thanks Iwaks

Osu
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Old 04-10-2008, 12:10 AM
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Iwaks, how did you go with the sign up process on the Ichigeki site? It doesnt seem to go any further than the confirmation page

Osu
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Old 04-10-2008, 02:24 AM
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I also have had good experiences. Orders arrived very quickly to Toronto Canada.
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Old 04-10-2008, 03:49 AM
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Antsan,

Did you sign up using the "join us" screen? After you sign up, sign in and place the order, it should then take you to a credit card payment page.
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Old 04-10-2008, 04:38 AM
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Yes, following that procedure however cannot get past the confirm information page. It keeps reloading?
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Old 04-10-2008, 04:42 AM
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And yes the information is all entered correctly
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Old 04-10-2008, 05:45 AM
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so you are stuck at the sign up page? if that's so, try entering your newly created name and password to log in
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Old 04-10-2008, 05:48 AM
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Haha, yep Ive tried it and it doesnt recognise it! looks like I might stick with a new Isami dogi if I cant get it to work in the next few days...
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Old 04-10-2008, 05:55 AM
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man that sucks... i don't think the customer service is very helpful, you can try sending an email to them I guess...
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Old 04-10-2008, 06:03 AM
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Good Idea, I usually dont bother as in my experiences I rarely get a response however in this case I'll try, Cheers Iwaks

Osu
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Old 04-15-2008, 02:24 AM
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Quick update:

I didnt get a response from Ichigeki via email and was still unsuccessful even trying to sign up from several computers, trying different email adresses etc...

Anyway I ended up buying a ISAMI K400 Dogi which doesn't worry me - all I wanted was a decent quality dogi (brand was not too important). Hopefully its here by next week!

Osu!

Ant.
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Old 04-15-2008, 04:41 AM
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That sucks!!
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Old 04-15-2008, 09:41 AM
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Although i didnt get replies from Ichigeki global shop about the timing of my purchase, it came within 3 weeks to the Great Britain. a very smooth transition.
Will use them again!!

OSU!!!
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