Ichigeki Online Store Experiences

[ANTSAN]

Im thinking of purchasing one of the Ichigeki heavyweight dogis from the Global Ichigeki shop and having it sent to Australia. Can anyone tell me a rough turn-around time from placing their order to receiving it, and weather they have had a positive or negative experience when dealing with them?

Osu

Ant.

[Iwaks]

Hi Ant,

Had no issues, very smooth transaction. The merchandise arrived within a couple of days using EMS delivery (to South Korea), I'd say the total trasaction turnaround time was a week.

Osu

[ANTSAN]

very good thanks Iwaks

Osu

[ANTSAN]

Iwaks, how did you go with the sign up process on the Ichigeki site? It doesnt seem to go any further than the confirmation page

Osu

[Deaken]

I also have had good experiences. Orders arrived very quickly to Toronto Canada.

[Iwaks]

Antsan,

Did you sign up using the "join us" screen? After you sign up, sign in and place the order, it should then take you to a credit card payment page.

[ANTSAN]

Yes, following that procedure however cannot get past the confirm information page. It keeps reloading?

[ANTSAN]

And yes the information is all entered correctly

[Iwaks]

so you are stuck at the sign up page? if that's so, try entering your newly created name and password to log in

[ANTSAN]

Haha, yep Ive tried it and it doesnt recognise it! looks like I might stick with a new Isami dogi if I cant get it to work in the next few days...

[Iwaks]

man that sucks... i don't think the customer service is very helpful, you can try sending an email to them I guess...

[ANTSAN]

Good Idea, I usually dont bother as in my experiences I rarely get a response however in this case I'll try, Cheers Iwaks

Osu

[ANTSAN]

Quick update:

I didnt get a response from Ichigeki via email and was still unsuccessful even trying to sign up from several computers, trying different email adresses etc...

Anyway I ended up buying a ISAMI K400 Dogi which doesn't worry me - all I wanted was a decent quality dogi (brand was not too important). Hopefully its here by next week!

Osu!

Ant.

[Iwaks]

That sucks!!

[andrewkyokushin]

Although i didnt get replies from Ichigeki global shop about the timing of my purchase, it came within 3 weeks to the Great Britain. a very smooth transition.
Will use them again!!

OSU!!!